Shipping Guidelines

  • Shipping Schedule: Mondays to Thursdays only. We do not ship during Fridays, Saturdays, Sundays and holidays. Please consider that our products are perishable thus we need to ensure that it will reach your address within 1-2 business days. We cannot ship on Friday to Sunday because the courier may not have a delivery schedule during weekends and holidays.
  • Orders made on Friday, Saturday, Sunday and/or during holidays shall be shipped the next business day.
    Example: Order placed on a Friday, will be shipped the following Monday. If Monday is a holiday, It will be shipped on Tuesday.
  • You will be provided with your tracking number once your orders have been shipped.
  • Please make sure you leave your complete shipping address to avoid returns and delays. For returns due to incomplete/incorrect address, additional shipping fee should apply.
  • For rush orders, please email us directly at jocylsfoods@gmail.com so we can suggest other shipping options for you such as air cargo or via RoRo Transport.
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